Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application.
Developer: anteil.com Platform: Linux Date upd:2004-03-05 Hits66312 [Download] [Visit]

Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database. This Help Desk Customer Support Web App is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT,
Developer: Sebastian Platform: linux, windows, freebsd, osx, sun Date upd:2007-05-15 Hits55780 [Download] [Visit]

This is an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries. Current features include: Add users, Add departments (ex. IT Dept, Helpdesk, Applications, HR), Add categories for each department, Add trouble ticket/job
Developer: phphelpdesk.sourceforge.net Platform: Date upd:2000-05-16 Hits54971 [Download] [Visit]

phpSupport was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. phpSupport gives you the option to email the creator of a trouble ticket when updating or closing out
Developer: phpsupport.jynx.net Platform: Unix, Linux Date upd:2004-03-05 Hits36583 [Download] [Visit]

A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and pro actively open a chat session with the visitor. Is in PHP and uses a Mysql based
Developer: Eric Gerdes Platform: linux, windows, freebsd, osx, sun Date upd:2007-05-24 Hits35414 [Download] [Visit]

Hesk is a PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to
Developer: Klemen Stirn Platform: linux, windows, freebsd, osx, sun Date upd:2007-04-26 Hits34254 [Visit]

Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a
Developer: S. Robinson Platform: linux, windows, freebsd, osx, sun Date upd:2005-04-19 Hits32793 [Visit]

Cerberus Helpdesk is a next-generation, browser-based helpdesk focused on the indexing and sharing of knowledge between team members. The result is quick, relevant answers for customers. A flexible workflow system allows the quick association of knowledge resources and inbound customer e-mail. A highly-sophisticated anti-spam
Developer: WebGroup Media, LLC. Platform: linux, windows, freebsd, osx, sun Date upd:2007-02-28 Hits32242 [Download] [Visit]

IRM is a powerful web-based asset tracking system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as a complete history and TODO repair list tracking. Key features include: Detailed tracking of computers, by RAM Types, operating systems,
Developer: sourceforge.net Platform: Date upd:2001-01-05 Hits30224 [Download] [Visit]

ExoPHPDesk is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in
Developer: Asad Niazi Platform: linux, windows, freebsd Date upd:2006-02-01 Hits30088 [Download] [Visit]

eSupport is a robust and flexible support solution. Features a stable email > helpdesk routine, department handling, unlimited staff members with ability to set specific permissions, complete ticket management, FAQ management, SMS forwarding, Personalization (Seperate Calendar and Addressbook for staff), A comprehensive web based
Developer: kayako.com Platform: linux, windows, freebsd, osx, sun Date upd:2005-11-02 Hits29679 [Visit]

phpTickets is a PHP script that allows you to manage support tickets easily. Priority system makes sure everyone is served in time. Used in real world environment to manage a hundred email per day but could possibly handle more volume. Requires MySQL and POP
Developer: inetflex.com Platform: Unix Date upd:2001-09-18 Hits26982 [Download] [Visit]

Live Support Solution powered by PHP and MySQL. Fully downloadable with PHP source. Functions include: Unlimited operators, unlimited departments, initiate chat, real-time visitor traffic monitor, and more. Free Trial available.
Developer: osicodes.com Platform: linux, windows, freebsd, osx, sun Date upd:2006-08-14 Hits25165 [Visit]

The most popular live chat service with over 11,000 active websites (from the creators of Boldchat). Chat with visitors on your website. Simply add the provided chat button html to your web pages and install the small client on your PC to answer chats.
Developer: Bravestorm, LLC Platform: linux, windows, freebsd, osx, sun Date upd:2007-05-05 Hits24365 [Download] [Visit]

PHP Ticket is an advanced ticketing system, written in PHP with a MySQL backend. It includes user management through sessions, a search function and several other functions to simply ticket management. It can be hosted on any platform running PHP and MySQL.
Developer: sourceforge.net Platform: linux, windows, freebsd, osx, sun Date upd:2004-11-25 Hits23267 [Download] [Visit]

A customer support solution that allows you to chat with your browsing visitors. Includes many features; multiple chat requests and administrators, chat with multiple visitors simultaneously, an instant messenger interface design, transfer guests between operators, online alerts/sound when guests are pending for support or
Developer: stardevelop.com Platform: linux, windows, freebsd, osx, sun Date upd:2007-05-30 Hits22722 [Visit]

Double Choco Latte will provide a work order implementation of a problem reporting/correction system. Its features and concepts include: Accounts - Client based tracking, Personnel - People involved in the projects, including hierarchal support, Departments - To "categorize" personnel, Severities - List a bug's
Developer: dcl.sourceforge.net Platform: Unix Date upd:2000-08-27 Hits21602 [Download] [Visit]

Omnistar Live is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added
Developer: Omnistar Interactive, LLC Platform: linux Date upd:2007-04-05 Hits20646 [Visit]

Call Center Software Free , Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls
Developer: ICS Platform: linux, windows, freebsd, osx, sun Date upd:2005-04-19 Hits20204 [Visit]

A nice looking online support script using php + mysql + flash to operate. Wait for a representative to answer the customer, but after some while if you are offline, cusomer can send you an email. Version 1.6 comes with status indicator. Latest version
Developer: Farhad Malekpour Platform: linux, windows, freebsd, osx Date upd:2005-06-20 Hits19999 [Download] [Visit]

Triangle Solutions Ltd has developed an application which allows you to offer your web site users a way to request Support Tickets. Through the admin side of the application you can set up user accounts. These Users may then log into the Client side
Developer: phpsupporttickets.com Platform: Unix, Window 95/98/NT/2000 Date upd:2004-08-24 Hits19308 [Visit]

Help Desk Software By Help Desk Revolutions (FreeWare GPL). This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions supports trouble ticket creation and
Developer: John Gavin Platform: linux, windows, freebsd, osx, sun Date upd:2005-04-19 Hits18710 [Visit]

HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
Developer: Provender, Sentinel805 Platform: linux, windows, freebsd Date upd:2004-10-22 Hits17944 [Download] [Visit]

Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your windows system tray. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat
Developer: helpcenterlive.com Platform: Server: Unix ... Client: Windows 9x/Me/NT/XP, Mac Date upd:2004-03-05 Hits16848 [Download] [Visit]

h2desk is the powerful way to provide online support to your customers. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Generate ticket statistics by departments and users. Manage your emails by importing automatically
Developer: Heathco Software Platform: linux, windows, freebsd, osx, sun Date upd:2007-05-24 Hits16568 [Download] [Visit]