From SPECIAL REPORTS Dec 4, 2012

Innovation achievable in spite of tight budget

illustration of a busy IT manager by Øivind Hovland ©Øivind Hovland

IT managers are under pressure to deliver more for less, reports Paul Taylor, but they still have the power to transform their businesses

Digital Digest

The best tech gifts of 2012 are compact enough to slip into a stocking but still pack a big punch
– Chri Nuttall
How are companies coping with squeezed IT budgetst? And how can smart technology help funds go further? We speak to Ernst & Young, Gartner and YouGov about ensuring that IT is effective, and pays its way
– Stephen Pritchard
Business Books: ‘The Impact Equation’ by Chris Brogan and Julien Smith
– Duncan Robinson
Nov 29, 2012

Customers and productivity drive IT demands

Mobility and security changing business technology

Call center agents at NIIT's Smart Serve call center in Gurgaon, India Dec 3, 2012

Using voice as an authentication key

Turkcell has cut call center access time from 45 seconds to five using Nuance’s voice recognition technology, writes Jane Bird

Mark McDonald Nov 20, 2012

Q&A: digitising businesses

Substituting physical assets with digital ones is not sufficient, says Gartner’s Mark McDonald

Nov 27, 2012

IT consumerisation - learing to let go

BYOD is just the tip of the iceberg, say Delloite authors. Empowered users may change your business

Hackers From COMPANIES Dec 5, 2012

Hackers net €36m in Europe banking attack

30,000 customers hit by PC-to-mobile Trojan virus Eurograbber

Bill Ruh Nov 12, 2012

GE branches out to software domain

Industrial group sees productivity increase with use of big data

Nestle Kit Kat Case Study Dec 3, 2012

How Nestlé dealt with a social media campaign against it

Engaging with critics was an effective response

Tesco virtual ©Anna Gordon Nov 16, 2012

Guest Column: retailing in digital age

Traditional grocery retailers can learn from Tesco’s South Korean experiment, say Booz & Company authors.

iPhone 5 ©Bloomberg From COMPANIES Nov 27, 2012

Apple takes lead in US smartphone market

Google and Apple extend dominance over RIM and Microsoft