Delta unveiled plans to offer free Wi-Fi for all in partnership with T-Mobile and introduced Delta Sync, the foundation of personalized travel, with an ecosystem of experiences that put customer needs and preferences at the center of the journey.
perspective
| Strategy & Leadership
As we embark on a new year, we’re committed to bringing you a more connected travel journey and enabling a more connected world. The future of travel is one where your digital and physical experiences come together seamlessly.
Jan. 5, 2023, 5 p.m.
CES
| SkyMiles
Delta CEO Ed Bastian joined MediaLink CEO Michael E. Kassan to open the CES C Space program. Their conversation explored how Delta is celebrating the power of human connection by combining technology with ingenuity. Bastian shared what’s next for customers flying on Delta in 2023 and beyond.
Jan. 5, 2023, 4:30 p.m.
CES
| SkyMiles
Delta debuts a vision for cross-journey personalization for Delta SkyMiles Members with a goal of a connected journey from home to destination to better serve customers by harnessing the power of preferences.
Jan. 5, 2023, 2:30 p.m.
Media Kit
Delta returned to CES -- the world's largest consumer technology conference -- in 2023. CEO Ed Bastian was the keynote guest opening the CES C Space program -- the annual speaker series reserved for top business, marking and media voices -- in partnership with MediaLink.
Jan. 5, 2023, 2:30 p.m.
CES
| SkyMiles
Delta becomes first major U.S. airline to introduce fast, free Wi-Fi for all, in partnership with T-Mobile. Experience coming to most domestic mainline aircraft by Feb. 1, with full availability on international and regional aircraft by the end of 2024.
Jan. 5, 2023, 2:30 p.m.
Media Kit
Delta’s Wi-Fi is set for a big upgrade, with fast, free Wi-Fi coming soon to more domestic mainline routes.
Jan. 5, 2023, 2:30 p.m.
article
| Customer Experience
Body
With fast and reliable onboard Wi-Fi becoming more and more important to customers, Delta is outfitting nearly all its domestic mainline aircraft with Wi-Fi more like what you can find at home by the end of 2022.
March 14, 2022, 2:30 p.m.
article
| Business
Body
From investing in its people and accelerating its fleet transformation to building a new onboard entertainment experience, here are some of the ways Delta continues blazing a trail to transform travel into a part of the journey to look forward to.
June 29, 2021, 4:15 p.m.
video
| Customer Experience
Body
The airline plans to outfit nearly all of its domestic mainline fleet with high-speed connectivity by the end of 2022
May 25, 2021, 7 a.m.
article
| Awards & Recognition
Body
Categorized as a ‘leader’ for ‘thinking ahead,’ Delta was recognized for its focus on customers throughout the COVID-19 pandemic.
April 27, 2021, noon
video
| Customer Experience
Body
The new Wi-Fi system delivers a reliable and streaming quality connection to everyone onboard – a critical capability for Delta’s vision for the future customer experience.
April 27, 2021, 10 a.m.
article
| Customer Experience
Body
Coming this spring: seamless experience across customer journey will take guesswork out of travel Cross-industry collaboration will help chart course to global recovery Delta is applying its vision to deliver a digital concierge for customers – first unveiled at CES 2020 – to anticipate and address the evolving travel needs ...
Feb. 10, 2021, 9:15 a.m.
article
| Customer Experience
Body
Whether you’re catching up on email or binge watching your favorite shows, getting online from takeoff to touchdown has never been easier thanks to Delta’s expansion of High-Speed Wi-Fi, powered by Gogo 2Ku’s industry-leading in-flight Wi-Fi technology. The airline recently updated its 100th aircraft with the improved Wi-Fi technology. Delta’s ...
April 20, 2017, 9:53 a.m.