FAQ Question #99

The Userpics Team is a community of several volunteers that are willing to assist you by creating or editing an image that you can use as a user picture. You can view the Userpics Team's Community Info by visiting http://www.livejournal.com/userinfo.bml?user=userpics.

To request a userpic, email userpics@livejournal.com, making sure to follow the guidelines below:

* Always include your username when contacting the Userpics Team. Failure to do so may cause delay in handling your request.
* Do NOT include your password. Never share your password with anyone.
* All userpic requests must adhere to LiveJournal's decency standards. See http://www.livejournal.com/support/faqbrowse.bml?faqid=111 for more information.
* Be as specific as possible. If you are vague, the team must make guesses at what you want, and the results may not be as desired.
* Don't contact individual volunteers unless they have contacted you first. Your request may be lost or you may not receive a response in a timely manner.
* You may ask for up to 3 userpics per request. If you would like to have the team create or alter more than three userpics for you, wait for the first 3 to be returned before requesting more assistance.
* If you have a specific image that you want altered, please send it as an attachment to your email.

As this service is provided by volunteers, it may take time for the Userpics Team to handle your request. Your patience is requested.

For instructions on uploading your user pictures, visit http://www.livejournal.com/support/faqbrowse.bml?faqid=1.