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FAQ

Frequently Asked Questions

Below are some frequently asked questions, and answers, too! Oh boy. Try to read this before you ask a new question. If you know something we should add to this, let us know.

Quick Answers (view all)

• How do I ...

About LiveJournal (view all)

• What is LiveJournal?
• How did LiveJournal get started? Who runs it now?
• How can I help?
• How do I suggest new features or improvements for LiveJournal?
• Which journals are officially sponsored by LiveJournal?

Site Navigation Features (view all)

• How do I view LiveJournal in a different language?
• How do I change the appearance of the main LiveJournal pages?
• What are the options when I log in?
• What is the "Expire all my sessions" option when I log out?
• What are "Memories"? How do I use this feature?
• What are LiveJournal's limitations on data?
• How does my Calendar work?
• What is a LiveJournal to-do list? How do I use it?
• What are interests? How do I add or remove them?
• How do I find people on LiveJournal?

Accounts (view all)

• How do I create an account? How do I get started?
• What are the different account types?
• How do I delete/undelete my entire journal?
• How do I validate my e-mail address?
• How can I change the e-mail address that LiveJournal uses?
• How do I change my username?
• How do I change my password?
• How do I retrieve a forgotten username or password?
• Can I have the username of an abandoned journal?
• What is the policy on account trading? Why should I not accept a traded account?
• How do I choose a secure password? How do I keep my account secure?
• What should I do if someone breaks into my LiveJournal account?
• What is a cluster? Which cluster is my account stored on?

Paid Accounts (view all)

• What are the Paid Account benefits?
• What happens to my Paid Account when it expires?
• How do I read and manage my LiveJournal e-mail?
• What is the "Express Lane"? What benefit does it offer?
• How do I add a poll to a journal entry?
• How do I create a custom mood theme?
• What is the Directory? How do I use this feature?
• What is the text messaging feature? How do I use it?
• How do I forward my domain to my LiveJournal?
• How do I post via email?
• How do I record a phone post to my journal?
• How do I play a phone post? What are Ogg Vorbis files (.ogg)?

Account Payments (view all)

• How do I buy a Paid Account?
• How do I buy a Paid Account for somebody else?
• What are the items I can buy in the LiveJournal Payment Center?
• Can I transfer my paid account to another username?
• Why do I get errors when trying to make a payment?

Journal Entries (view all)

• How do I update my journal using the Rich Text editor?
• How do I alter the appearance of my text? How do I make text bold, italic or centered?
• How do I add images to my journal entries, user bio or comments?
• How do I add a link to another journal or another web site in my entry?
• How do I add my current mood and current music to my journal entries?
• How do I use an lj-cut? What are the other LiveJournal-specific tags?
• What is the "Entry is backdated" option? How do I use it?
• What does the "Text Formatting" option do?
• How do I edit or delete a journal entry I wrote?
• Does LiveJournal delete old journal entries?
• How do I search my journal? How can I find a particular entry or comment?
• How do I download all of my journal entries?
• How do I import my entries from another journaling site to my LiveJournal?
• How do I delete all my entries without deleting my account?
• Can I link my journals together? How do I update another journal without logging out?

Troubleshooting (view all)

• Why am I having problems accessing pages on LiveJournal? What is "read-only" mode?
• Why can't I see the most recent version of a page? Why is my journal or friends page not updating?
• Why do I receive an "invalid cookies" error? How can I fix it?
• Why am I being logged out of LiveJournal? What can I do to solve this problem?
• Why do I receive errors when logging into LiveJournal?
• Why are there errors when I try to validate my e-mail address?
• Why am I unable to receive e-mail from LiveJournal?
• Why can't I reply to comments in e-mail?
• Why is my IP address detected as an open proxy? Why am I marked as a source of spam?
• Why are my images not displaying? What is remote loading?
• Why does my journal or Friends page suddenly display incorrectly or require me to scroll?
• Why am I getting an "irreparable invalid markup in entry" error?
• Why am I receiving an "incorrect time value" error when I try to update?
• Why are my journal entries showing an incorrect date/time? Can I use 12-hour time?
• Why is my entry not showing up where it should?
• Why are some of my characters appearing as question marks? How do I set my default text encoding?
• Why can't I edit my user bio, interests, or entries?
• Why can't I update with long entries?
• Why does LiveJournal display incorrectly in my browser?

User Pictures (view all)

• What are user pictures? How do I upload them?
• How can I buy more space for user pictures?
• Why are there errors when I try to upload a user picture?
• How many user pictures can I have?
• How do I delete a user picture I no longer want? What happens when I delete a user picture?
• Who can help me create or edit a user picture?
• What are keywords? How do I use a different user picture?
• What are user picture comments?
• Are there content restrictions for user pictures? Can my user pictures show anything I want?
• What happens to my user pictures when my paid account or additional space expires?
• Where can I find user pictures? How do I give credit for a user picture?

Comments (view all)

• What are comments? How do I enable/disable message boards?
• What is comment screening? How do I set my screening options?
• Can I edit/delete/screen/freeze a comment I posted or that was posted in my journal?
• How do I ban/unban a user from commenting in my journal?
• How do I control who can post comments in my journal?
• How do I mark a comment as spam? What does this option do?
• What is Comment IP Logging? What do you mean, "this user is logging my IP address"?
• Why are my comments showing an incorrect time?

Friends & Security Levels (view all)

• What is LiveJournal's Friends system? How do I use it?
• What are custom friends groups? How do I use them?
• How do I control who can read my journal entries? What are security settings?
• How do I make all my journal entries Friends-Only, Private, or Public?
• How do I know when my friends have posted new entries?
• Can I ban someone from reading my public journal entries?
• How do I track people who visit my journal? How do I add a counter to my journal?
• Can I remove people from my "Friend Of" list?
• If someone lists me as a Friend will they see my Friends-Only or Private entries?
• My protected posts are listed as public memories. Who can see them?

Communities (view all)

• What is a community?
• How do I find a community?
• How do I join a community and read its entries on my Friends page?
• What is "watching"? Can I view communities separately from the rest of my friends list?
• If I join or watch a community, can the members see the protected entries made in my journal?
• How do I hide communities that I am a member of?
• How do I leave a community?
• How do I post in a community?
• How do I post a Members-Only entry in a community?
• Can I cross-post an entry in multiple journals or communities?
• Why am I unable to post in a community?
• How do I edit or delete an entry in a community?

Community Management (view all)

• How do I create a community?
• What are the various membership and posting settings for communities?
• How do I add users and grant posting access to my community?
• How do I remove or ban a member of my community?
• How do I mark an entry in a community as spam? What does this option do?
• How do I give another user maintainership of my community?
• I no longer want my community. What are my options?
• What are moderated communities? How do they work?

ScrapBook (view all)

• What happens to my ScrapBook when my paid account expires?

Customization (view all)

• How do I customize the look of my journal or community?
• What is the difference between S1 and S2? Which should I use?
• How do I switch my journal between S1 and S2?
• Why is my Modify Journal page missing some options?
• How do I add background music?
• How do I view shared journal and community user pictures on my Friends page?
• Why can't I use scripting languages (such as JavaScript) or embed objects (such as Flash) on LiveJournal?

Style System 1 (view all)

• What are overrides? How do they work?
• How do I change the font used for my entire journal?
• How do I change what my comments links say?
• How do I add a background image in S1?
• How do I change the number of journal entries per page?
• Where do I go to learn more about S1 customization?
• My overrides won't work. What's wrong?
• I tried to customize my journal using overrides and now it won't display. Why?
• How do I make a custom S1 style?

Style System 2 (view all)

• How do I customize my journal using S2?
• How do I add a background image in S2?
• How do I add a "Blurb" or Free Text to my journal?
• Which options are currently supported by each public S2 layout?
• I am using S2. Why are some customization options not available?
• What is a Link List? How do I put a Link List in my S2 style?
• My friends' comment pages are displaying in different styles. How do I change this?
• Where can I go to learn more about advanced S2 customization?
• What are the different S2 layer types?
• How do I create a custom S2 style?

Embedding (view all)

• How do I embed my LiveJournal into my website?
• Will my embedded journal display my Friends-Only or Private entries?
• How do I change the appearance of my embedded journal?

Syndication (view all)

• What is LiveJournal's syndication feature?
• Where can I get an RSS or Atom feed of my journal?
• How do I find a syndicated account?
• How do I create a new syndicated account or add an existing one to my Friends list?
• How do I add my friend's journal from a different journal site to my Friends list?
• Why might a syndicated account not work?
• Who owns a syndicated account? Can I edit the feed URL of or delete a syndicated account?
• My content is being syndicated onto LiveJournal and I don't want it there. What can I do?

Client Software (view all)

• What is a downloadable client? Where can I get one?
• Why is my client flashing?
• Why am I receiving a "Cannot contact server" error when I try to use my client?
• Can I update my LiveJournal with a client from another site?

Conflicts with Other Users (view all)

• How do I contact the Abuse Team?
• Someone is harassing me! What steps should I take?
• What should I do if I'm being harassed by an anonymous commenter?
• What kind of material is prohibited on LiveJournal?
• To what standard of decency are journals held?
• Can I force someone to remove me from their Friends list?
• I'm being stalked or otherwise threatened on LiveJournal. What should I do?
• Someone on LiveJournal is infringing on my copyright. What should I do?
• What are my responsibilities as a maintainer or member of an adult-oriented community?
• What are LiveJournal's policies regarding commercial activity, spam, and other forms of promotion?
• My account has been suspended! How can I get it back?

Working with Other Sites (view all)

• How do I add my journal to my IM profile?
• What can I do to help stop my journal from ending up on search engines?
• How can I stop LiveJournal users from using my bandwidth by configuring my Apache server?
• What is Meetup? Why is LiveJournal linking to it?
• What is Weblogs.com? How do I notify them of updates?

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